Privacy Policy

1. Our Commitment to Privacy

At Lunavertis, we understand that your documents often contain highly sensitive personal or professional information. Our core philosophy is "Privacy by Design." We have engineered our platform to process as much data as possible locally in your browser, significantly reducing the amount of information that ever reaches our servers.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our Services. By using Lunavertis, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in the following categories:

• Account Information: When you register, we collect your name, email address, and encrypted password hash.
• Subscription Data: We use Stripe as our third-party payment processor. While we do not store your full credit card details, we maintain records of your subscription status, billing history, and Stripe customer ID.
• Usage Metadata: We collect anonymous telemetry about which tools are used (e.g., "Compress" or "Merge") to improve our Services, but we do not track the contents of your files.
• Communications: If you contact us for support, we keep a record of that correspondence to assist you effectively.

3. How We Handle Your Documents

Local Processing: Core PDF tools (rotate, split, basic merge) are performed using client-side JavaScript. In these instances, your files are never uploaded to Lunavertis servers.

Cloud Processing: Certain premium features, such as AI Summarization or advanced OCR, require temporary upload to our secure cloud infrastructure. In these cases:

• Files are encrypted in transit using TLS 1.3.
• Files are stored only as long as necessary to complete the requested action.
• We implement strict auto-deletion policies for temporary processing buffers.

4. Data Sharing and Third Parties

Lunavertis does not sell, rent, or lease its customer lists to third parties. We only share data with service providers who are essential to our operations, such as:

• Stripe: For secure payment processing.
• Amazon Web Services (AWS): For secure cloud hosting and storage.
• Google Cloud (Gemini API): For AI-powered document analysis (only when you explicitly trigger an AI feature).

All third-party providers are vetted for high security standards and are contractually prohibited from using your personal information except to provide these services to Lunavertis.

5. GDPR and International Rights

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights under the GDPR and UK Data Protection Act. This includes the right to access, correct, or delete your personal data, and the right to restrict processing.

You may exercise these rights by logging into your dashboard or by emailing privacy@lunavertis.com.

6. Security Measures

We implement a variety of security measures to maintain the safety of your personal information. This includes end-to-end encryption for cloud-processed files, regular security audits, and strict access controls for our internal team members.

7. Contact Our Data Protection Officer

If you have any concerns about how your data is handled, please contact our DPO: