Privacy policy

1. Who we are

Lunavertis (“we”) provides browser-based PDF tools and related services. This policy describes how we process personal information when you use our websites, applications, and checkout flows.

2. Information we collect

We may collect:

• Account data: name, email, password hash, and profile preferences you provide.
• Billing data: payment method details are processed by our payment partners (e.g., Stripe); we typically receive limited billing metadata, not full card numbers.
• Usage data: device, browser, approximate location from IP, logs, and diagnostics to secure and improve the Services.
• Content you submit: files or inputs you upload for processing, subject to your use of the product and technical architecture (some processing may occur locally in your browser).

3. How we use information

We use personal information to:

• Provide, operate, and improve the Services;
• Authenticate users and prevent fraud or abuse;
• Process payments and subscriptions;
• Communicate about your account, security, and lawful marketing (where permitted);
• Comply with law and enforce our terms.

4. Legal bases (EEA/UK)

Where GDPR applies, we rely on contract (to provide the Services), legitimate interests (security, analytics, product improvement), consent (cookies/marketing where required), and legal obligation as applicable.

5. Sharing

We share information with service providers that help us run the Services (e.g., cloud hosting, payments, email), subject to confidentiality and data-processing terms. We may disclose information if required by law or to protect rights and safety. We do not sell your personal information as “sale” is defined under U.S. state privacy laws.

6. Retention

We retain information for as long as your account is active and as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data category.

7. Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit where applicable and access controls. No method of transmission or storage is 100% secure.

8. International transfers

If we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses where required.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may withdraw consent where processing is consent-based. To exercise rights, contact us using the details on our site. You may lodge a complaint with a supervisory authority.

10. Children

The Services are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes

We may update this policy and will post the revised version with an updated date. For material changes, we will provide additional notice as required by law.

12. Contact

For privacy inquiries, contact us through the support channel listed on our website. See also our Cookie policy.